11. After We Have Cleaned For You - We offer a lot more than the most thorough clean ever. We do everything possible to ensure that no spots and stains will return. In the event that a spot or stain should return, after we have just cleaned, we will also return and figure out how to remove it permanently. Furthermore, for the first week after we clean your carpet, if someone should accidentally spill something on it, call us and we'll remove the spot or spill for free! This is great if you are just moving into a new home. You can have us clean before you move in and if, unfortunately, you get a spot or spill on your carpet after unloading everything, call us and next time we're in your area we'll call and remove it for free.

12. A Word of Warning - We cant fix everything, but we'll tell you up front what we can or cannot do. Plus, because our services are designed to be the most thorough, they may not be for everybody. If all you want is a cheap brush around the dirt clean, then we respectfully request you call another cleaning company. Some cleaning companies are non-certified, untrained and indeed use "Bait and Switch Tactics" (bait you with a low price and once in your home switch you to a higher price). However, if you want your carpets and upholstery safely and professionally cleaned, with a full money back guarantee - then you must call Medusa cleaning.